Your company’s technological needs should support your business, not constrain it.
We at Itech Administrators focus on the strategic needs of your business to determine the technical capabilities needed to support your unique IT requirements.
SERVICE LEVEL AGREEMENT (SLA)
Our experienced team of network support engineers will be able to take remote control of your system (workstation or server) –
Useful for faster IT problem resolution and performing proactive system maintenance.
The best part is that you don’t even need to leave the office or your workstation to implement these solutions.
Remote services are included in all SLA agreements.
Itech Administrators offers professional IT management and support of network infrastructure systems for SMEs and large corporate clients. IT support solutions will be structured to suit your specific business requirements.
Itech Administrators SLA’s facilitate a combined pro-active and reactive approach. This way you are afforded peace of mind that your IT environment is up-
With our team members averaging 10 years IT experience, you can be assured that we have a broad range of knowledge and experience. This in turn means that we are adept at managing complex server infrastructures and network configurations across various business sectors.
Fixed Fee Support Plan
Unlimited Remote Support.
Unlimited Ad-hoc Call Outs.
Includes all Monitoring and Maintenance.
Unlimited IT Support for a Fixed Monthly Fee.
Includes Scheduled Onsite Weekly Appointments.
Managed IT Services
Properly managing an IT environment is critical to any size organisation to maintain unhindered business continuity.
Our remote monitoring and management solution is capable of monitoring, managing and reporting on all the IP enabled equipment within your IT network.
This promotes better efficiency and the reduction of costs through remote services and IT service automation.
Pro-actively address minor issues before they become larger problems.
System health Check
System health Check
IT services Automation
ICT Asset Management
Remote Management Tasks
Server and network monitoring
Reduce Call-outs and Costly Down-Time
Pro-active Support – Preventative Measures Result in Maximised up-time
Reduce Vulnerabilities – less Probability of Unexpected Network Failures